Order & Shipping

Nella Polvere Is An Artisanal Brand With A Marked Accent On Sartorial Quality And Local Productions, Made In Limited Series To Avoid Unnecessary Leftover, Harmful Overproduction And Global Waste.

This Philosophy Inevitably Makes Our Deliveries Slightly Longer Than Other E-Commerce Out There, But We Hope You Are With Us.

Nella Polvere Provides Worldwide Shipping.
Orders Are Processed Within 24/48 Hours During Business Days.
Be Mindful To Consider This Time To The Below Delivery Terms.

After Your Order Is Processed, We Ship Accordingly With The Following Delivery Terms (Business Days):

  • Shipping To Italy: 2-3 (Free Of Charge)
  • Shipping To Eu: 3-5 (Free Of Charge)
  • Shipping To Other Countries: 5-10 (Free Of Charge)

Please Note Delivery Times May Vary Depending On Location, Carrier And Local Public Holidays. In Addition Sometime Challenging Weather Conditions Or Other Unexpected Events Could Cause Delays Out Of Our Control, For Which We Are Not Responsible.

Once Your Order Is Dispatched From Our Warehouse, You Will Receive An Email Confirming That Your Order Is On Its Way & Provide You With A Tracking Number.

For Security Reasons, All Purchases Made On Nellapolvere.Com Will Require The Signature Of The Customer, Or A Delegated Person Over The Age Of 18, At The Time Of Delivery.
(Please Note That The Courier May Ask The Person Who Collects The Package To Present A Valid Identity Document).

If You Would Like To Amend Your Shipping Address, Please Contact Us Immediately By Email (Info@Nellapolvere.Com). However, We May Not Be Able To Amend It, In Case The Product Has Already Been Shipped.

To Check The Status Of Your Order, Please Sign-In To Your Account And Select The Order For Which Your Seeking Informations

In The Unlikely Event That You Have Any Problems With Your Order, Please Contact Us Immediately By Email (Info@Nellapolvere.Com) And We Will Assist You.


Enjoy Your Purchase With No Hassles!
Nella Polvere Provides Worldwide Shipping With Ddp (Delivered Duty Paid).
It Means That We Will Take Care About The Custom Duty And You Will Not Have To Pay Additional Costs For Custom Clearance To Receive It.